ho fatto alcuni test e ho risolto la cosa semplicemente inserendo il comando \phantomsection all’ inizio di ogni section!
\chapter*{BAND-1}\label{BAND-1}
\addcontentsline{toc}{chapter}{BAND-1}
\phantomsection
\section*{1 The Quality System}\label{FTO GEN}
\addcontentsline{toc}{section}{1 Quality System}
\subsection*{1.1 Organization}\label{FTO}
\addcontentsline{toc}{subsection}{1.1
Organization}
\subsection*{1.1.1 Name of Organization}\label{NAME}
\addcontentsline{toc}{subsection}{1.1.1 Name of Organization}
\subsection*{1.1.2 Type of Organization}\label{TYPE}
\addcontentsline{toc}{subsection}{1.1.2 Type of Organization
\subsection*{1.1.3 Legal Seat}\label{LEGAL SEAT}
\addcontentsline{toc}{subsection}{1.1.3 Legal Seat}
\subsection*{1.1.4 Communication}\label{COMMUNICATION}
\addcontentsline{toc}{subsection}{1.1.4 Communication}
\phantomsection
\section*{1 The Quality System}\label{FTO GEN}
\addcontentsline{toc}{section}{1 Quality System}